Privacy Policy
At Barnes N Nobles Global Publishing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, https://barnesnnoblesglobalpublishing.com, or use our publishing and author services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website, request a consultation, purchase services, or communicate with our representatives.
Personal Information
Depending on your interactions with us, we may collect:
- Full name
- Email address
- Phone number
- Billing address and relevant payment information
- Book titles, manuscripts, and publishing requirements
- Project details, preferences, and communication history
- Information voluntarily submitted through website forms, email, or consultations
Automatically Collected Information
When you access our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on the website
- Referring websites
- Cookies and similar tracking technologies
We collect information only where relevant to our business operations, customer communications, service delivery, or other disclosed purposes.
2. How We Use Your Information
We may use collected information to:
- Provide ghostwriting, editing, proofreading, formatting, cover design, publishing, printing, and marketing services.
- Respond to inquiries and consultation requests.
- Process orders, payments, and service agreements.
- Communicate project updates and delivery timelines.
- Provide customer support and resolve concerns.
- Improve website performance and customer experience.
- Send promotional offers, newsletters, and service announcements where permitted by law.
- Detect fraudulent activities and protect our systems.
- Comply with applicable legal and regulatory obligations.
We do not use unpublished manuscripts or confidential project materials for unrelated commercial purposes without appropriate authorization.
3. Manuscript Confidentiality and Intellectual Property
We understand that manuscripts, creative ideas, drafts, and publishing materials may contain confidential and commercially valuable information.
We take reasonable measures to protect materials submitted by our clients.
- Client manuscripts and project materials are accessible only to authorized personnel and service providers who require access to perform their responsibilities.
- We do not publish, distribute, or commercially exploit unpublished client manuscripts without appropriate authorization.
- We may share project materials with assigned editors, writers, designers, or publishing partners when necessary to deliver contracted services, subject to appropriate confidentiality obligations.
- Ownership and intellectual property rights relating to manuscripts, commissioned work, and final deliverables are governed by the applicable service agreement.
Submitting a manuscript for evaluation or consultation does not, by itself, transfer ownership of that manuscript to Barnes N Nobles Global Publishing.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and support advertising activities.
These technologies may include:
- Essential Cookies: Support basic website functionality and security.
- Analytics Cookies: Help us understand website traffic and visitor interactions.
- Marketing Cookies: Where enabled, help measure advertising performance and deliver relevant promotional content.
- Preference Cookies: Remember selected website preferences.
You may manage cookies through your browser settings and any cookie preference controls made available on our website.
Where required by applicable law, we obtain consent before using non-essential cookies or tracking technologies.
5. Information Sharing and Disclosure
We do not sell personal information in exchange for money.
We may share information with trusted third parties when reasonably necessary for legitimate business purposes, including:
- Payment processing providers
- Website hosting and technical support providers
- Customer relationship management platforms
- Email communication and marketing providers
- Contracted writers, editors, designers, and production specialists
- Publishing and distribution platforms
- Professional advisers and legal authorities when required
Service providers are expected to handle personal information securely and use it only for authorized purposes.
Certain advertising or analytics disclosures may qualify as a sale, sharing, or targeted advertising under applicable privacy laws, even when no money is exchanged. Where such laws apply, we will provide any required privacy choices.
6. Payment Information and Security
Payments for publishing services may be processed through third-party payment providers.
Where payments are handled by external processors, their collection and processing of payment information are governed by their respective privacy and security policies.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Email, SMS, and Marketing Communications
When you submit an inquiry, request a consultation, or purchase a service, we may contact you regarding your request or ongoing project.
With any consent required by applicable law, we may also send promotional communications about our services, publishing packages, special offers, or company updates.
You may opt out of promotional emails using the unsubscribe link included in those messages or by contacting us.
If we offer promotional SMS communications, we will obtain any required consent and provide applicable opt-out instructions. Consent to receive marketing messages is not a condition of purchasing our services.
Opting out of marketing communications does not prevent us from sending essential transactional or service-related messages.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Delivering contracted publishing services
- Maintaining project records
- Resolving disputes and customer inquiries
- Meeting accounting, tax, and legal obligations
- Enforcing contractual agreements
Retention periods may vary depending on the type of information, contractual requirements, and applicable laws.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Withdraw consent where processing relies on consent.
- Object to or restrict certain processing activities.
- Request a portable copy of eligible information.
- Opt out of certain targeted advertising, sales, or sharing of personal information.
Some requests may be subject to legal exceptions, identity verification, or record-retention requirements.
We will review and respond to applicable privacy requests within the timeframes required by law and will not unlawfully discriminate against individuals for exercising their privacy rights.
10. Third-Party Websites and Publishing Platforms
Our website may contain links to external websites, payment services, online bookstores, publishing platforms, or distribution partners.
These third parties operate independently and may maintain their own privacy policies.
We encourage visitors to review third-party privacy practices before submitting personal information.
Barnes N Nobles Global Publishing is not responsible for the privacy practices of independently operated third-party websites.
11. Children's Privacy
Our website and publishing services are intended primarily for individuals aged